Problems And Prospects Of Quality Control In Manufacturing Firms

CHAPTER ONEINTRODUCTION1.1  BACKGROUND OF THE STUDY According to Crosby (1979) “quality is conformance to requirement and those requirement must be defined in measurable and clearly stated terms.”Quality is one of the goals or objectives organization seek to achieve. But often times this gal is not achieved due to some problems in the firms. The  quality of any firms products or services, determines its position in the market.Its success to a larger extent depends. This is quality of goods or services it produces and sells to consumers. “this is because consumers desire to get the be…