Determinants Of Contested Decisions In Kenya Government: A Case Of The Appeal Process At Kenya Immigration Department

ABSTRACT The department of immigration makes decisions in the course of discharging their mandate some of which are contested by those seeking services from the department. The post-work permit verification period has seen an astronomical rise in such contested decisions. Little is known about the determinants of these contested decisions. This research focused on the determinants of contested decisions in government departments in Kenya. There was need to understand the factors that influence the decisions which lead to applicants seeking appellate measures to reverse these decisions. The re…