The aim of the study was to investigate the relationship between Service delivery and Customer satisfaction and establish marketing strategies needed to attain maximum customer satisfaction at Lead Logistics Uganda Limited. In order to achieve this goal the objectives of the study were to investigate the customer service activities… Continue Reading
The research was carried out to investigate the challenges faced by logistics in service provision in KK transporters .this was because koboko transporters mostly provide logistical services to their clients within the area. This research was mainly carried out in both the head quarter in Kampala and koboko branch which was located in… Continue Reading
The study aimed at determining the impact of c—sourcing on cost reduction. It further looked at various specific objectives which include; benefits of implementing c—sourcing and current procurement practices. To determine the various c—sourcing tools used by manu thcturing firms. i- d to examine the various costs incurred by… Continue Reading
This study investigated the effect of procurement practices on the performance of Local Governments in Uganda with specific reference to Bugiri District Local Government and it was guided by the following objective; i) to determine the level of customer orientation. ii) to determine the use of strategic supplier partnerships and, iii) to… Continue Reading
The purpose of the study was to assess the relationship between supplier evaluation and organizational competitiveness. The objectives were to determine the various supplier evaluations at Tororo cement, to examine the effectiveness of the evaluation and to assess the relationship between supplier evaluation and organisational… Continue Reading
This study sought to find out the impact of record-keeping on the procurement of goods and services of a century bottling company. The study was guided by the following objectives; to investigate the different procurement procedures used in century bottling companies, to identify the different record-keeping methods used in century… Continue Reading
The aim of the study was to establish the effect of effective contract management practice on the operational performance of state corporations in Uganda using the Uganda National Roads Authority as a case study. The specific objectives of the study were to determine the extent to which the Uganda National Roads Authority (UNRA) practices… Continue Reading
This study was on the impact of inventory control systems on organizational performance with the case study of Century Bottling Company, Kampala. The objectives of the study were to; explore the various concepts and systems of inventory control, establish the relationship between inventory control and organizational performance, and… Continue Reading
This study was about total quality management and organizational performance, a case study of Mukwano group of companies. The general objective of this study was to determine the effect of Total Quality Management practices on manufacturing industries with reference to Mukwano group of companies along with the following specific… Continue Reading
The study was aimed at examining the relationship between the electronic procurement and organizational efficiency in private sector in Uganda in Tororo cement in Tororo as the case study. The study was based on the following main objectives which were to evaluate the E-procurement methods on organization efficiency in Tororo cement , to assess… Continue Reading
The aim of the study was to establish, the effect of contract management on service delivery in the Ministry of Trade, Industry and Cooperatives. The study was guided by three objectives that is; to examine the critical success factors for contracts management, examine the techniques used to improve service delivery and establish the relationship… Continue Reading
TABLE OF CONTENTS DECLARATION .i APPROVAL ii DEDICATION iii ACKNOWLEDGEMENT iv LIST OF ACRONYMS v LIST OF TABLE ix ABSTRACT x CHAPTER ONE 1 1.0 Introduction 1 1.1 Back Ground to the study 1 1.2 Statement of the Problem 2 1.4 Specific Objectives 3 1.6 Scope of the Study 3 1.6.1 Subject Scope / Content 3 1.6.3TimeScope 3 1.7 Significance of the… Continue Reading
TABLE OF CONTENTS DECLARATION ................................................................................................................. i APPROPV AL ..................................................................................................................... ii ACKNOWLEDGEMENT… Continue Reading
TABLE OF CONTENTS DECLARATION APPROVAL DEDICATION ~jj ACKNOWLEDGEMENT LIST OF TABLES V LIST OF ACRONYMS vi ABSTRACT CHAPTER ONE .... .......,.,,..,,,,,,,,,,.,,, 1 INTRODUCTION 1 1 .0 Introduction 1 1 . 1 Background to the study 1 1 .2 Statement of the problem 3 1.3 General objective 4 1.4 specific objectives 4 1.5 Research questions 4 1.6 Scope of… Continue Reading
TABLE OF CONTENT Table of Contents DECLARATION APPROVAL ii DEDICATION iii ACKNOWLEDGEMENT TABLE OF CONTENT V LIST OF TABLES Vii LIST OF FIGURES VIII ABSTRACT CHAPTER ONE 1 INTRODUCTION 1 1. lBackground 1 1 .2Problem Statement 4 1.3 General Objectives 1.3.1 Objectives ofthe Study 4 1.4 Research Questions 1.5Scope ofthe study 1.6 Significance of… Continue Reading
TABLE OF CONTENTS DECLARATION ............................................................................................................................ i APPROVAL .................................................................................................................................. ii DEDICATION… Continue Reading
TABLE OF CONTENTS Content DECLARATION APPROVAL DEDICATION ACKNOWLEDGEMENT iv TABLE OF CONTENTS v LIST OF TABLES ix LIST OF FIGURES x LIST OF ACRONYMS xi ABSTRACT CHAPTER ONE INTRODUCTION 1 l.lBackground of the Study 1.2 Statement of the Problem 3 1.3 Objectives ofthe Study 3 1.3.1 General Objective 3 1.3.2 Specific Objectives 3 1.4 Research… Continue Reading
TABLE OF CONTENTS Declaration ...................................................................................................... i Approval ......................................................................................................... ii Dedication… Continue Reading
TABLE OF CONTENTS DECLARATION ................................. :: .. , ...................................................................................... ii APPROVAL .................................................................................................................................. iii DEDICATION… Continue Reading
TABLE OF CONTENTS Declaration ............................................................................................. i Approval. ............................................................................................. .ii Dedication ............................................................................................ iii… Continue Reading
TABlE OF CONTENTS DEClARATION ................................................................................................................. i APPROVAl ........................................................................................................................ ii DEDICATION… Continue Reading
TABLE OF CONTENTS DECLARATION APROVAL I DEDICATION iii ACKNOWLEGEMENT iv TABLE OF CONTENTS v LIST OF TABLES viii ABSTRACT ix CHAPTER ONE 1 INTRODUCTION 1 1.0 Introduction 1 .1 Background ofthe Study 1 1.2 Statement ofthe Problem 3 1.3 Purpose of the Study 3 1.4 Objectives of the Study 3 1 .5 Research Questions 3 1.6 Scope of the Study 3 1.6.1… Continue Reading
The researcher was interested to investigate on e-procurement and service delivery in organisations: a case study of Uchumi Supermarket, Kabalagala Branch. The researcher set objectives which were intended to; establish the benefits of e-procurement in delivering services to customers at Uchumi supermarket, to determine the factors… Continue Reading
TABLE OF CONTENT Page numbers Declaration ................................................................................... . Approval.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Acronyms...................................................................................... Ill… Continue Reading
TABLE OF CONTENT DECLARATION ............................................................................................................................ ii APPROVAL .................................................................................................................................. iii DEDICATION… Continue Reading