Impact Of Secretaries In Improving The Quality Of Services In Government Parastatals In Enugu Urban. A Case Study Of Nepa Enugu.

 ABSTRACT Generally, our society today tends to misunderstand who a secretary is and his impact in improving the quality of services rendered by both government parastatals and private sector. As a result secretaries are looked upon and neglected because the society assume that their duties goes beyond typing and writing shorthand. In this project, the researcher aims at finding and investigating their impact in improving the qualities of services rendered by government parastatals and find out what hinders them from performing effective functions.  And that both public and private sectors can…