Service Quality And Student Satisfaction In The University Of Benin

            ABSTRACTThe main concern addressed in this study was the assessment of the perceptions of the students of the University of Benin of the quality of services rendered by the University to them, particularly in the areas of lectures, examinations and results and library services. Furthermore, these perceptions were compared among selected faculties and across various levels of study. Lastly, the views and suggestions for improvement in the quality of the aforementioned services in the University held by the students were highlighted.To the…